TELEPHONE: 01732 - 353844
The pilot light needs cleaning
The flue might be blocked
The gas pressure has dropped
The fire needs servicing
To make sure that your gas fire operates both safely and efficiently, it should be serviced once a year by a Gas Safe engineer. It is also recommended that the flue is swept regularly.
Re-light the pilot light
Change the control batteries
Check the gas supply is turned on
Get the fire serviced
If you smell gas turn off the gas supply at the gas meter (unless it's in a cellar), open all the doors and windows, call the National Gas Emergency Service on 0800 111 999.
The pilot light is out
The batteries in the remote control are flat
The batteries in the fire control unit are flat
The gas supply has been turned off
This is the official body recognised by the Government to approve the installation of gas fires and gas stoves in the UK. It registers, trains and checks approved gas engineers.